Shipping Policy

Shipping Policy

Orders are prepared for shipment after payment and order details are confirmed. Delivery estimates depend on destination, product availability, fulfillment location and carrier conditions.

Any shipping options, costs and available estimates shown during checkout form part of your order information. Tracking details are sent when they become available.

Carrier scans and tracking events can take time to update. Delays caused by carriers, customs, weather or other events outside our direct control may affect delivery.

Please review your shipping address carefully before completing checkout. If you notice an address issue, contact lojadotelles@gmail.com as soon as possible. Changes cannot be guaranteed after fulfillment begins.